




Q&A
Q1: Are you a manufacturer or a trading company?
A1: We proudly stand as a professional manufacturer with over 9 years of industry expertise. Catering to your specific requirements, we offer both OEM and ODM services, assuring you not only competitive pricing but also superior quality.
Q2: Do you provide samples? If so, are they complimentary or do they incur additional charges?
A2: Absolutely, we offer complimentary samples for in-stock items, requiring only the shipping fee from you. For custom projects, there is an initial deposit, which is conveniently deductible from the final order payment.
Q3: How does your factory manage quality control?
A3: Our state-of-the-art quality control is overseen by a dedicated QC team, meticulously inspecting each item from the production phase through to packaging, ensuring impeccable quality across the board.
Q4: What is your delivery timeframe?
A4: For products readily available in stock, delivery can be expected within 2-5 days post-payment. Custom orders typically require a lead time of 10-15 days following payment, guaranteeing timely fulfillment.
Q5: What are your payment terms?
A5: Our payment structure requires a 30% deposit via T/T, with the remaining 70% balance due prior to delivery, ensuring a smooth transaction process.