



Q&A
Q1: Are you a manufacturer or a trading company?
A1: We proudly stand as a dedicated manufacturer, boasting 9 years of profound experience in the industry. Our extensive expertise empowers us to provide customized OEM and ODM services, crafted meticulously to meet your unique specifications. This dedication ensures we deliver both competitive pricing and premium quality.
Q2: Do you provide samples? Are they free or do they incur additional costs?
A2: Absolutely, we are pleased to offer complimentary samples for items we have in stock. You will only need to cover the shipping costs. For bespoke project samples, a partial deposit is required, which will be credited towards your official order total.
Q3: How does your factory ensure quality control?
A3: Our highly skilled Quality Control team conducts thorough inspections at every stage, from initial production through to final packaging. This meticulous process ensures that we uphold the highest standards of quality throughout.
Q4: What is your delivery time?
A4: For stock items, expect swift delivery within 2-5 days after payment confirmation. Custom-designed items generally require a production time of 10-15 days post-payment before they are ready to ship.
Q5: What are your terms of payment?
A5: Our payment terms stipulate a 30% deposit to be made via T/T, with the remaining 70% balance due prior to the dispatch of your order, ensuring a seamless transaction process.