Q&A
Q1: Are you a manufacturer or a trading company?
A1: We are a seasoned manufacturer with a rich experience spanning over 9 years. We offer tailor-made solutions with OEM and ODM services, ensuring you receive unparalleled quality at competitive prices tailored to your specific needs.
Q2: Do you provide samples? Are they complimentary or do they incur an extra cost?
A2: Absolutely, we can provide complimentary samples for items readily available in stock, with the only requirement being the coverage of the shipping fee. For custom projects, a partial deposit is required, which is deductible from the total amount upon placing an official order.
Q3: How does your factory ensure stringent quality control?
A3: We have an experienced quality control team, rigorously inspecting each item from the initial production stages to the final packaging, ensuring exceptional standards are consistently met.
Q4: What is your typical delivery time?
A4: For items in stock, delivery is typically within 2-5 days post-payment. Custom items require a slightly longer timeframe of about 10-15 days post-payment, allowing us to cater to your bespoke requirements.
Q5: What are your terms of payment?
A5: Our payment terms are straightforward with a 30% deposit upfront and the remaining 70% balance settled prior to delivery, providing a seamless transaction experience.