




Q&A
Q1: Are you a manufacturer or a trading company?
A1: We are proud to be a distinguished manufacturer with a remarkable 9-year track record in the industry. Our vast expertise empowers us to deliver both OEM and ODM services, finely tuned to accommodate your unique specifications. This enables us to provide you with outstanding quality at competitive pricing.
Q2: Do you provide samples? Are they free or do they incur additional costs?
A2: Absolutely, we offer complimentary samples for our stock items, with the simple requirement that you cover the shipping costs. For bespoke projects, a nominal deposit is necessary, which will be deducted from the total amount on your confirmed order, ensuring a seamless transaction.
Q3: How does your factory ensure quality control?
A3: Our dedicated Quality Control team conducts thorough inspections at every stage, from initial production right through to the final packaging, guaranteeing that we uphold the highest standards of quality throughout the entire process.
Q4: What is your delivery time?
A4: For stocked products, expect swift delivery within 2-5 days following payment. Custom-crafted items require a bit more time, generally ready for dispatch within 10-15 days post-payment, ensuring precision and excellence in your order.
Q5: What are your terms of payment?
A5: Our payment terms are straightforward: a 30% deposit is required via T/T, with the remaining 70% balance due before we deliver your order, providing a clear and secure transaction process.