



Q&A
Q1: Are you a manufacturer or a trading company?
A1: We are a highly skilled manufacturer with 9 years of dedicated experience. Our expertise allows us to offer both OEM and ODM services tailored to your specific requirements. Rest assured, we provide you with competitive pricing and exceptional quality that meet your standards.
Q2: Do you provide samples? Is it free or does it cost extra?
A2: Absolutely, we offer complimentary samples for items we have in stock. You'll just need to cover the shipping costs. For custom projects, a partial deposit is necessary, which will be deducted from your official order, making it even more cost-effective.
Q3: How does your factory handle quality control?
A3: Our factory takes quality control very seriously, employing a dedicated professional QC team that meticulously inspects each item, from production stages to packaging, ensuring only the best reaches your hands.
Q4: What's your delivery time?
A4: For products in stock, we strive to deliver within 2-5 days post-payment. For custom orders, the delivery time is usually 10-15 days after payment, ensuring you receive precisely what you requested with a quick turnaround.
Q5: What are your terms of payment?
A5: Our payment terms are straightforward: a 30% deposit via T/T is required upfront, with the remaining 70% balance due before delivery, providing a transparent and convenient transaction process.