



Q&A
Q1: Are you a manufacturer or a trading company?
A1: We proudly stand as a dedicated manufacturer, boasting 9 years of extensive experience in our field. This extensive background enables us to provide bespoke OEM and ODM services, perfectly tailored to meet your unique needs. With us, you can always expect both competitive pricing and unparalleled quality.
Q2: Do you provide samples? Are they free or do they incur additional costs?
A2: Certainly, we offer free samples for our stock items. However, you just need to take care of the shipping costs. For customized orders, a small deposit is required, which will be credited back to you in your formal order.
Q3: How does your factory ensure quality control?
A3: Our expert Quality Control team goes above and beyond, thoroughly inspecting each item throughout the entire process-from production to packaging. This rigorous attention to detail guarantees that the highest standards of quality are consistently upheld.
Q4: What is your delivery time?
A4: For items we have in stock, you can expect delivery within a swift 2-5 days following payment. Custom orders typically require 10-15 days post-payment for completion and dispatch.
Q5: What are your terms of payment?
A5: Our payment terms include a 30% deposit made via T/T, with the remaining 70% balance payable before your order is delivered.