



Q&A
Q1: Are you a manufacturer or a trading company?
A1: We are a prestigious manufacturer with a proud legacy of 9 years in the industry. Our profound expertise empowers us to provide exceptional OEM and ODM services, meticulously customized to meet your unique needs, ensuring a harmonious blend of competitive pricing and unparalleled quality.
Q2: Do you provide samples? Are they free or do they incur additional costs?
A2: Certainly! We extend complimentary samples for stock items, requiring only the shipping costs to be covered. For custom-crafted projects, a nominal deposit is needed, which is fully deductible from your confirmed order's total.
Q3: How does your factory ensure quality control?
A3: Our dedicated Quality Control team conducts a thorough inspection at every stage, from initial production to final packaging, guaranteeing that superior quality is consistently upheld throughout the entire process.
Q4: What is your delivery time?
A4: For stocked items, expect swift delivery within 2-5 days after payment. Custom-designed items are typically ready for dispatch 10-15 days following payment.
Q5: What are your terms of payment?
A5: Our payment terms require a 30% deposit via T/T, with the remaining 70% balance due prior to the shipment of your order, ensuring transparent and secure transactions.